Welcome to the Portland Water District! As our customer, we want you to know both your responsibilities and rights when it comes to your water service.

You are responsible for things like paying your bill on time and caring for your water meter. At the same time, you have important rights, such as:

  • Receiving proper notice before disconnection if a bill isn’t paid.
  • The ability to file a complaint with the Public Utilities Commission if needed.

We’re here to help you every step of the way. To learn more about how your account works, take a look at the documents below. If you have questions, don’t hesitate to reach out!

leaky faucet

Drip. Drip. Drip.

Got a high water bill? A dripping faucet or leaky toilet may be the culprit. Become a LEAK SEEKER. A quick toilet dye test using food coloring can tell you if your toilet is leaking.

Read More
woman looking at a glass of water

Common Questions

Questions about your account, bill, or water conservation? You’re sure to find the answer in our frequently asked questions section.

Read More
person holding a pen with a laptop and bills

Pay Online

It couldn’t be easier to manage your account and pay your bill online!  With a click of the mouse, view your account, water usage, payment history and more.

Log In
Woman sitting on couch, reading on her phone

Customer News

Make sure you are in the know. Stay informed by reading our latest customer newsletter.

Read More