PWD is committed to meeting customer needs by providing financial assistance through lifeline water rates, ensuring water affordability for those who need it most.

PWD offers discounted Lifeline water rates to qualified residents. These rates are based on the guidelines of the Home Energy Assistance Program (HEAP). PWD also has a low-income plumbing assistance program that provides financial aid to homeowners whose household income is 80% or less of the Area Median Income. 

The Opportunity Alliance administers these programs on behalf of PWD. For more information, contact The Opportunity Alliance at (207) 553-5900 or 877-429-6884.