Contact Us

At the Portland Water District, we’re here to connect with you on your terms. Whether you prefer email, phone, mail, or an in-person visit, we’re dedicated to providing the information and support you need—when and how you need it.

Your questions and feedback matter to us. Let’s stay connected!

Mail

Portland Water District
225 Douglass Street
PO Box 3553
Portland, ME 04104-3553

Payment Address:  PO Box 9751 | Portland ME 04104-5051

Phone

Service Emergency: 207.761.8300
24-Hour Automated Account Information: 207.761.8310
Customer Service: 207.761.8310 
(calls may be recorded for quality purposes)

Hours of Operation: 8:00 a.m. to 4:30 p.m., Monday – Friday by phone

Lobby hours, 8 a.m. – noon, Tuesday, Wednesday, and Thursday.

Business offices: 207.774.5961

Email

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